This Privacy Policy (“Policy”) explains how Excel Skills Academy (“we”, “our”, “us”) collects, uses, maintains, and protects information of users (“Learners”, “You”, “Your”) accessing our platform, courses, and services.

By using our platform, you consent to the collection and use of information in accordance with this Policy. If you do not agree, please discontinue use immediately.

📌 1. Information We Collect

🔹 Personal Information

We may collect:

• Name
• Email address
• Phone number
• Location
• Profile details

This information is collected when you register, purchase courses, or interact with our platform.

🔹 Sensitive Information

We do not intentionally collect sensitive personal data such as:

• Financial details (except payment processing via secure gateways)
• Government IDs
• Health or biometric data

🔹 Non-Personal Information

We may collect:

• Browser type
• Device information
• IP address
• Usage behavior

🍪 Cookies

We use cookies to improve user experience. You may disable cookies in your browser settings, but some features may not function properly.

⚙️ 2. How We Use Your Information

We use your data to:

• Provide access to courses and services
• Process transactions
• Improve platform performance
• Communicate updates, offers, and support
• Ensure security and prevent fraud

We do not sell your personal data.

🔄 3. Information Sharing

We may share information with:

• Trusted service providers (payment, hosting, analytics)
• Legal authorities (if required by law)

We only share data necessary for service delivery and compliance.

🛡️ 4. Data Protection

We implement appropriate security measures to protect your data from:

• Unauthorized access
• Data loss
• Misuse

Access is restricted to authorized personnel only.

🌍 5. Data Storage & Transfer

Your data may be stored on secure servers (including cloud services).
If accessed globally, your data may be transferred across regions in compliance with applicable laws.

⏳ 6. Data Retention

We retain your information:

• As long as required for services
• To comply with legal obligations

You may request deletion of your data (subject to legal limitations).

👤 7. Your Rights

You have the right to:

• Access your data
• Correct inaccurate information
• Request deletion
• Opt-out of marketing communications

To exercise your rights, contact us via email.

📧 8. Communication Preferences

You may:

• Unsubscribe from emails anytime
• Choose what communication you receive

Some important service-related messages cannot be opted out of.

🔗 9. Third-Party Links

Our platform may contain links to third-party websites.
We are not responsible for their privacy practices.

🔄 10. Policy Updates

We may update this Privacy Policy periodically.
Changes will be reflected with an updated date.

📩 11. Contact & Grievances

For questions, concerns, or data requests:

📧 admin@excelskillsacademy.in

🇮🇳 12. Compliance (India & Global)

We follow applicable data protection laws including:

• IT Rules, 2011 (India)
• GDPR (EU/UK, where applicable)
• CCPA (California, where applicable)